Job Fair

Company:
The Steadman Clinic
Job Type:
Full Time
Posted Date:
Jan. 22nd 2019
Location(s):
  • Eagle, CO 81631

Job Description

Tuesday, January 29 11:00 - 2:00 Brush Creek Pavilion in Eagle Ranch The Steadman Clinic would like to meet with you to talk about administrative positions we have available such as: - Front Desk Representative - PBX Call Center - Appointment Scheduler - Insurance Specialist and more. To reserve an interview time, call 970-401-8727. Bring your resume to the interview. Walk-ins welcome.

The PBX Operator responds to incoming calls in a timely manner and directs callers to appropriate destination providing a smooth, clear and professionally courteous communication process.

Key Responsibilities:

  • Answers multiple incoming telephone lines
  • Obtains necessary information and transfers calls to correct extensions
  • Able to learn staff names and specialties
  • Provide excellent customer service to all incoming callers

Attributes and Qualifications:

  • High school diploma or GED
  • 1-3 years experience in customer service required
  • Knowledge of medical terminology preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by: greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room. 

Key Responsibilities:

  • Greet and check patients in
  • Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy
  • Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs
  • Collects co-pays and balances; processes payments
  • Check patients out and schedule follow up appointments, if needed

Attributes and Qualifications:

  • High school diploma or GED and 1-3 years experience in customer service required
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
  • Knowledge of medical insurance preferred
  • Microsoft Office knowledge required
  • Must be pleasant and courteous at all times

The Appointment Scheduler is responsible for coordinating information and input into computerized system for scheduling of patient visits.  This role also provides general administrative support associated with daily operations of a clinical team.

Key Responsibilities:

  • Coordinates clinic appointments (new patient, rechecks and follow-ups) and referrals and enters appointments and cancellations into scheduling system on computer
  • Enter new patient information into system, email, fax or mail patient paperwork and authorizations
  • Manage information requests and correspondence for worker’s compensation adjusters and case managers
  • Maintains knowledge of physician preferences and availability; maintain physician and staff schedules and availability for appointments in scheduling system
  • Responsible for working as part of a centralized team handling 4 – 7 physician schedules

Attributes and Qualifications:

  • High school diploma or GED required
  • Two years experience preferred working in customer service, scheduling, healthcare
  • Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills
  • Proven ability to multitask and prioritize in fast passed environment
  • Experience with Microsoft Outlook

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